INTRODUCTION
The association Atlantic 2.0 provides web2day online ticketing services.
Registered office: 11 impasse Juton – 44000 Nantes – FRANCE
Legal representatives: Mickaël Froger, Atlantic 2.0 President & Adrien Poggetti, Atlantic 2.0 CEO
www.web2day.co website host: Alwaysdata, 62 rue Tiquetonne – 75002 Paris – FRANCE – www.alwaysdata.com
SIRET: 510 377 435 00027
N° Id. TVA: FR24510377435
Phone: +332 40 75 96 22
These general terms of sale are provided for the purpose of enabling buyers to place an order on web2day ticketing services for the digital festival web2day that will take place on 2015, June 3-4 & 5 exclusively.
Atlantic 2.0 is the organizer, in its own name.
Consequently, these general terms and conditions of sale only concern ticket sales and by no means the event itself.
By using any functionality of the web2day website or app, the buyer acknowledges his complete acceptance, without exception, of the general sales conditions.
ARTICLE 1 – PRICE RATE
1.1 Terms and prices
The online ticketing service will be available from 2015, January 13th to June 5th.
All prices are in euros and VAT included.
The price of admission may vary based on the date of purchase.
Atlantic 2.0 offers « early bird » rate for the 3-day-tickets within the limits of the seats available.
Rate plans:
Early bird rate : 129€ (3-day-ticket) from 2015, January 13 to February 28
Reduced price : 189€ (3-day-ticket) from 2015, March 1st to April 14
Full price: 99€ (1-day-ticket) and 249€ (3-day-ticket) from 2015, April 15 to June 5
The price of admission is indicated on the ticket (face value).
The admission pass will be billed according to the rate in effect at the moment the order is placed.
Reduced rates are offered to groups*, students** and job seekers** within the limits of the seats available and for the 3-day-tickets only.
*Groups reduced rates are by this way:
One-day Pass :
5 one-day passes : 439 € instead of 495 €
10 one-day passes : 789 € instead of 990 €
20 one-day passes : 1389 € instead of 1980 €
Three-days Pass :
5 three-day passes : 1119 € instead of 1245 €
10 three-days passes : 1989 € instead of 2490 €
20 three-days passes : 3489 € instead of 4980 €
**Students and jobseekers can benefit from reduced rate: 49€ (3-day-ticket), only after the end of “early bird” sale (i.e. 2015, April 15th), and only if the buyer sent supporting documents to contact@atlantic2.org. Students and jobseekers will have to present current photo ID at the welcome desk on the day of the event.
All the members of the association Atlantic 2.0, having paid their affiliation fees, benefit from one 3-day-ticket.
1.2 Additional on spot lunch service
When purchasing an admission pass through the web2day online ticketing service, one can also choose and book their lunch for each day of the festival, 2015, June 3, 4 and/or 5. The lunch must be paid at the same time and in addition to the admission pass.
One cannot purchase lunch without purchasing a web2day ticket. Lunch cannot be refunded unless cancellation sent before 2015, May 15.
ARTICLE 2 – NUMBER OF TICKETS
The total number of reserved tickets per person cannot exceed 4 per order except by special arrangement.
Web2day provides reduced rate for groups, for more than 4 tickets, please send an email to contact@atlantic2.org.
ARTICLE 3 – AVAILABILITY, SEATING ARRANGEMENT & MOVEMENT IN THE EVENT AREA
3.1 Availability
All reservations are processed in real time and are subject to availability. The client is informed of availability throughout the purchase process.
3.2 Seating arrangement & movement in the event area
A seating plan cannot be provided and no complaints will be accepted regarding the lack of reserved seating.
Web2day festival occupies several buildings in and around Stereolux. Admission passes will be checked at the entry of all the event areas and under the nave. All the participants must present their tickets each time they are asked to.
The press room located in the nave is strictly reserved for the accredited journalists and web2day partners.
ARTICLE 4 – PAYMENT
All the orders, wherever they come from, must be paid in euros.
The following credit cards are accepted on www.web2day.co: Carte bleue, Visa, Eurocard, Mastercard. The buyer’s bank account will immediately be debited for the amount of tickets and additional services.
Sales will not be considered final until receipt of an email of confirmation from web2day ticketing services with the reservation number.
By the end of the transaction, the client will find a receipt on the purchase confirmation page and his www.web2day.co customer account.
Paypal and bank transfers are also accepted. The purchase procedure will be pending until the money is credited to the web2day bank account:
Banque Populaire Atlantique
IBAN: FR76 1380 7000 6731 5214 2873 583
SWIFT: CCBPFRPPNAN
When the bank transfer is successful the purchase process is complete and the buyer receives his ticket and receipt by email.
As bank transfer process may take several days, the deadline to buy tickets by bank transfers is 2015, May 15.
ARTICLE 5 – SECURITY OF PAYMENT
www.web2day.co has entrusted its payment system to the specialist in online payment security : PAYBOX. We guarantee the absolute confidentiality of your bank information. It is protected by SSL (Secure Sockets Layer) protocol, which systematically checks the validity of access rights when you pay by credit card and encrypts all exchanges in order to guarantee confidentiality, and the PPPS solution.
ARTICLE 6 – FIGHT AGAINST FRAUD
In order to fight against fraud, notably credit card payment fraud, Atlantic 2.0 reserves the right to use the client’s personal information to contact him, to ask him to show an official photo ID and to cancel the ticket purchase.
The client bank account will be refunded at the end of this process.
The tickets are non transferable, a new control system will prevent fraud and admission tickets sharing.
ARTICLE 7 –DATA PROTECTION
7.1 Collection and use of data
By ordering through the web2day ticketing services, participants consent to the use of those items of personal information which are necessary to ensure the proper processing of orders.
Participants are informed that their personal information, i.e. all information requested of them, in particular at the time they register for the event, and that enables them to be (directly or indirectly) identified (such as their surname, first name, email, phone number…) is indispensable for registration and gaining admission to the web2day. For these purposes, personal information, is processed electronically, and such processing is reported to the French National Data Protection Authority (Commission Nationale Informatique et Libertés or CNIL) (registration #1818819v0).
7.2 Purpose
For the purposes of participating to the event, all or some of this personal data may be used:
• for security reasons
• to improve Atlantic 2.0/web2day services and information to its clients
• to inform the participants of any postponement or cancellation of the event
7.3 Access to data
For the purposes of participating to the event, all or some of this personal data may be communicated to third parties that have entered into contract with the organizer. They strictly respect the obligation of confidentiality.
7.4 Purchaser agreement
Optionally, the buyer can subscribe to web2day newsletter. To stop receiving web2day newsletter, the buyer just needs to send an email to contact@atlantic2.org.
7.5 Right to access, correct and oppose
In conformance with Article 34 of the ‘Freedom of Information’ law of 6 January 1978, the buyer has the right to access, rectify or eliminate all data which concerns him at any time. In order to exercise this right and obtain a copy of the information, simply send a request by email to contact@atlantic2.org or post to the corresponding address below indicating your name, surname, address, email address and the copy of your photo ID to Atlantic 2.0, 11 impasse Juton 44000 Nantes FRANCE.
7.6 Photography and filming (audio and video)
The participant is informed that the taking of photographs and/or the making of audio and video recordings by other participants is possible but he can oppose this process. The organizer is exempt from any liability in this regard.
Unless participants expressly communicate their opposition, participants authorize, free of charge, the organizer and its partners to photograph and/or record the voice and image of the participant(s) and to communicate to the public, in the whole world, such photos and/or recordings, which may be presented (in particular in the form of live or delayed broadcasting), reproduced without limit as to the number of reproductions and published, in the whole world, for a period of five (5) years, in any format (in particular, downloadable formats, including MP3, podcasts and webcasts), using any method or process known or unknown at this time, in whole or in part, on all tangible or intangible media known or unknown at this time, including but not limited to paper, optical, analogue and digital media (CDs, DVDs, etc.), or over an electronic network (the internet and, in particular, the websites of the organizer and its partners), and on any other promotional or marketing tool it may use for information or promotional purposes.
ARTICLE 8 – ACCEPTANCE OF THE CONDITIONS & TERMS
By placing an order and checking the box, the buyer acknowledges his/her complete acceptance, without exception, of these General terms and conditions of sale.
In the absence of evidence to the contrary, data collected by Atlantic 2.0 will prove the transactions processed on www.web2day.co by the client.
ARTICLE 9 – TICKET DELIVERY
As soon as the purchase process is validated, the client receives his e-ticket by email.
The client has to print it and show it at the welcome desk of the event.
Tickets must be printed with sufficient quality, on white paper, color or black & white, A4 format.
Any ticket which is only partially printed, soiled, damaged or illegible will not be accepted and will be considered invalid.
ARTICLE 10 – TICKET CONTROL
10.1 Ticket control
Each electronic ticket has a unique bar code, which permits the access of only one spectator to the web2day. Only the first copy of the electronic ticket presented to the bar code reader will give access to the festival. All other copies of the same e-ticket will be refused. The buyer shall be responsible for the use of his electronic ticket.
10.2 ID control
An official photo ID may be requested to identify the buyer of the tickets (your name appears on your electronic ticket).
ARTICLE 11 – TICKET USE AND VALIDITY
11.1 Ticket resale
Each ticket is nominative, personal and non transferable. The ticket can be resold only in conformance with the French law n° 2012-348 of 12 March 2012 regarding sports or cultural events organization.
11.2 Ticket duplication
The distribution, reproduction or sale of admission passes in order for any person other than the participant to derive a profit therefrom is strictly forbidden and is liable to prosecution. Each electronic ticket has a unique bar code which permits the access of only one spectator to the web2day. Only the first copy of the electronic ticket presented to the bar code reader will give access to the festival. All other copies of the same e-ticket will be refused and the access to the festival denied. No refund will be offered.
11.3 Ticket validity
The ticket is valid only for 2015 web2day, 1 day or 3 days according to the ticket type.
The client must keep the ticket until the end of the event.
ARTICLE 12 – CANCELLATION AND REFUND
12.1 Irrevocable participation
In conformance with Article L. 121-21-8 of the French Consumer Code, the participation contract is final and irrevocable.
12.2 Refund and exchange
Ticket is not exchangeable or refundable (with the exception of the occurrence described in Article 12.3) even if the client did not use it.
Lunch cannot be refunded unless one sent cancellation before 2015, May 15.
12.3 Postponement or cancellation of the event
If the event had to be cancelled, only the initial buyer may be refunded the amounts of his participation fee, and only if asked within 2 months after cancellation,
If the event had to be cancelled upon the occurrence of a force majeure event, participants will not be refunded.
A force majeure event is any new health, climatic, economic, political or social situation, at the local, national or international level that:
is not reasonably foreseeable at the time the event is advertised to participants
is beyond the organizer’s control
makes it impossible to hold the event or creates risks of disturbances that may seriously affect the organization and proper functioning of the event or the safety of property and persons
Until the date on which registration closes, participants shall assume all risks associated with the non-occurrence of the event and, in particular, they alone shall bear costs they may have chosen to incur in anticipation of the event.
If the event is postponed, the refund of the participation fee or the exchange of the tickets will be at the digression of the organizer. Only the initial buyer is eligible for refund or exchange.
ARTICLE 13 – LIABILITY
13.1 Liability of the organizer
The association Atlantic 2.0 is responsible to its clients for the good faith execution of the contract, in conformance with Article 121-20-3 alinéa 4 of the French Consumer Code.
The organizer shall not be liable for any cancellation upon the occurrence of a force majeure event (i.e. article 12.3).
13.2 Loss or theft
The association Atlantic 2.0 shall not be liable for any loss or theft of the admission passes.
The organizer declines all responsibility for any damages or loss relating to objects belonging to participants.
13.3 Liability of the client
By purchasing an admission pass to the web2day festival, the buyer acknowledges his complete acceptance, without exception, of the general sales conditions. The participant must respect the event place internal rules or will be liable.
ARTICLE 14 – CUSTOMER SERVICE
For any request, or to place an order by phone, please contact Atlantic 2.0 : +332 40 75 96 22, or contact@atlantic2.org.
Offices are open Monday to Friday, 9AM to 7PM.
ARTICLE 15 – APPLICABLE LAWS – JURISDICTION
The present general sales conditions are subject to French law. French courts shall have sole jurisdiction in case of litigation.
E-TICKET : CONDITIONS OF USE
web2day e-tickets are subject to Atlantic 2.0 General terms and conditions of sale and the specific conditions below that you accepted before buying your ticket.
1. Validity
The client has to print the e-ticket and show it at the welcome desk of the event.
Tickets must be printed with sufficient quality, on white paper, color or black & white, A4 format.
Any ticket which is only partially printed, soiled, damaged or illegible will not be accepted and will be considered invalid.
2. Controls
Each electronic ticket has a unique bar code, which permits the access of only one spectator to the web2day. Only the first copy of the electronic ticket presented to the bar code reader will give access to the festival. All other copies of the same e-ticket will be refused. The buyer shall be responsible for the use made of his electronic ticket.
An official photo ID may be requested to identify the buyer of the tickets (your name appears on your electronic ticket).
Please make sure to arrive 30 minutes before the event.
3. Use
Ticket is not exchangeable or refundable (with the exception of the occurrence described in Article 12.3) even if the client did not use it.
The ticket is nominative. It can be resold but the name on it has to be changed via the first client web2day’s customer account.
The ticket is valid only for 2015 web2day, 1 day or 3 days according to the ticket type.
The client must keep the ticket until the end of the event.
The distribution, reproduction or sale of admission passes in order for any person other than the participant to derive a profit therefrom is strictly forbidden and is liable to prosecution and the ticket will be considered invalid.
4. Liability
The organizer shall not be liable for any problem that could occur during the ticket purchasing or printing process.
The association Atlantic 2.0 shall not be liable for any loss or theft of the admission passes.
